Privacy Policy

Last updated: 12 September 2026

Tactical Connect respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Tactical Connect handles information in connection with:

  • The Tactical Connect website;
  • Tactical Connect products and services;
  • Android applications developed and published by Tactical Connect; and
  • Enquiries and other communications with Tactical Connect.

This policy is intended to provide transparency about our data practices and to support our obligations under applicable UK data protection law and the requirements of Google Play.

1. Who We Are

Tactical Connect provides temporary event connectivity and network infrastructure and develops software applications.

For the purposes of applicable UK data protection law, our details are:

Tactical Connect
Email:[privacy@tac-connect.co.uk]


2. Our Android applications

Tactical Connect develops and publishes Android applications.

App data collection

Where an application is identified as not collecting personal information, Tactical Connect does not itself collect or store personal information from users through that application on Tactical Connect-controlled servers.

This means that, for such an application, Tactical Connect does not use the application to create or maintain its own database of:

  • Names;
  • Email addresses;
  • Telephone numbers;
  • Postal addresses;
  • User accounts;
  • Contact lists;
  • Photos or videos;
  • Precise location information; or
  • Other personal information,

unless explicitly stated otherwise within the application, its store listing or this Privacy Policy.

Information processed on your device

An application may process information locally on your device in order to provide its functionality.

Information that remains solely on your device and is not transmitted to Tactical Connect is not stored by Tactical Connect.

Removing an application may remove locally stored application information, subject to the operation of your device, Android and any applicable backup functionality.


3. Third-party services and SDKs

Some Tactical Connect applications may use third-party software components, libraries, APIs or services.

Where such components are included, their handling of data must be considered separately from whether Tactical Connect operates its own database.

Google Play specifically requires developers to account for user data accessed, collected or shared by third-party SDKs and libraries included in their applications. [support.google.com], [developer….ndroid.com], [support.google.com]

Accordingly, the data practices declared for each Tactical Connect application on Google Play will reflect the actual functionality and third-party components included in that particular application.

Where applicable, third-party providers may operate according to their own privacy policies and terms.


4. Google Play Data Safety

Applications distributed through Google Play are subject to Google’s Data safety requirements.

The Data safety section is used by developers to describe what data their application collects or shares and certain information about how that data is handled. [support.google.com], [support.google.com]

Tactical Connect intends for the information declared in the Data safety section of each application to accurately reflect the behaviour of that application.

Where an application does not collect or share user data, this will be declared accordingly.

It is important that this declaration is based on the behaviour of the complete application, including any third-party SDKs or libraries. Google states that developers are responsible for making complete and accurate declarations about their applications. [developer….ndroid.com], [support.google.com]


5. App permissions

A Tactical Connect application may request device permissions where required to provide a particular feature.

Where an application requests a permission, the permission should only be used for the relevant application functionality.

The permissions used by individual Tactical Connect applications may differ according to their purpose and features.

Requesting a device permission does not necessarily mean that Tactical Connect stores the information accessible through that permission.

Where information is processed solely on the user’s device and is not transmitted to Tactical Connect, Tactical Connect does not retain that information on its systems.


6. App accounts

Unless explicitly stated otherwise for a particular application, Tactical Connect applications do not require users to create a Tactical Connect account.

Where an application does introduce user accounts in future, the relevant privacy information will be updated to explain:

  • What information is collected;
  • Why it is required;
  • Where it is stored;
  • How long it is retained; and
  • How users can request deletion where applicable.

7. Website information

The data practices of Tactical Connect’s website are separate from applications that do not collect personal information.

When you contact Tactical Connect through the website, we may collect information that you voluntarily provide, including:

  • Your name;
  • Business or organisation name;
  • Email address;
  • Telephone number;
  • Event details;
  • Venue information;
  • Connectivity requirements; and
  • The contents of your enquiry.

We use this information to respond to your enquiry and, where appropriate, discuss or provide Tactical Connect services.


8. Customer and business information

If you request a quotation or become a Tactical Connect customer, we may process information required to manage the business relationship.

This can include:

  • Contact details;
  • Quotations;
  • Contracts;
  • Correspondence;
  • Event information;
  • Billing information;
  • Transaction records; and
  • Service records.

This information is separate from information processed within an Android application that does not collect or transmit personal information to Tactical Connect.


9. Website technical information

Our website and hosting infrastructure may generate technical information necessary for operation and security.

This may include information such as:

  • IP addresses;
  • Browser information;
  • Device information;
  • Access dates and times;
  • Requested pages; and
  • Server and security logs.

Where analytics, advertising or additional tracking technologies are introduced, we will update our privacy and cookie information as appropriate.


10. Cookies

The Tactical Connect website may use cookies and similar technologies.

Necessary cookies and technologies may be used to provide or secure website functionality.

If Tactical Connect uses cookies or technologies requiring consent, appropriate information and consent controls will be provided.

The Information Commissioner’s Office states that users must generally be informed about storage and access technologies and prior consent obtained unless an applicable exception applies. [ico.org.uk], [cy.ico.org.uk]


11. Why we process personal information

Where Tactical Connect does process personal information outside an application that collects no data, we may use it to:

  • Respond to enquiries;
  • Prepare quotations;
  • Provide contracted services;
  • Communicate with customers;
  • Manage contracts and payments;
  • Maintain business records;
  • Protect our website and systems;
  • Meet legal obligations; and
  • Establish, exercise or defend legal rights.

12. Lawful bases

Depending on the circumstances, we may rely on the following lawful bases under UK data protection law:

Contract

Where processing is necessary to perform a contract or take steps requested before entering into one.

Legitimate interests

Where processing is necessary for legitimate business purposes, provided those interests are not overridden by an individual’s rights and interests.

This may include responding to business enquiries, maintaining customer relationships, maintaining appropriate business records and protecting our systems.

Legal obligation

Where we are required to process information to comply with applicable law.

Consent

Where we specifically request consent for a particular activity.

The Information Commissioner’s Office states that organisations should identify the applicable lawful basis when providing privacy information. [ico.org.uk], [ico.org.uk]


13. Sharing personal information

Tactical Connect does not sell personal information.

Where Tactical Connect processes personal information in connection with its website or business activities, information may be provided to service providers where necessary, including:

  • Website hosting providers;
  • Email providers;
  • Cloud and IT providers;
  • Accounting providers;
  • Payment providers;
  • Professional advisers;
  • Contractors involved in providing services; and
  • Government bodies, regulators or law enforcement where legally required.

Where an Android application does not collect personal information, there is consequently no application user database maintained by Tactical Connect for Tactical Connect to sell or disclose.


14. Data retention

We only retain personal information for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, contractual, accounting or regulatory requirements.

Information processed solely on a user’s device by an application is not retained on Tactical Connect’s servers.

Business records, customer information and website enquiries may be retained separately where necessary for legitimate business or legal purposes.


15. Data security

We take appropriate technical and organisational measures designed to protect personal information handled by Tactical Connect against unauthorised access, loss, disclosure, alteration or misuse.

Where an Android application’s information remains exclusively on the user’s device, the security of that information may also depend on the security of the device and operating system.


16. Children’s privacy

Tactical Connect does not intentionally use its applications to collect personal information from children unless explicitly stated for a particular application.

If an application is specifically designed or made available for children in circumstances requiring additional privacy measures, the applicable information and protections will be provided.


17. Your data protection rights

Where Tactical Connect holds your personal information, applicable UK law may give you rights including the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion in certain circumstances;
  • Request restriction of processing in certain circumstances;
  • Object to certain processing;
  • Request data portability where applicable; and
  • Withdraw consent where processing is based on consent.

These rights depend on the circumstances and are not absolute.

In the case of an application where Tactical Connect does not collect or store any personal information, Tactical Connect may have no application-specific personal information about you to retrieve, correct or delete.

To make a privacy request, contact:

privacy@tacticalconnect.co.uk


18. International transfers

Some third-party providers used in connection with Tactical Connect’s website, applications or business systems may process information outside the United Kingdom.

Where Tactical Connect is responsible for an international transfer of personal information, appropriate safeguards will be used where required by applicable law.

This section does not mean that a Tactical Connect application necessarily transfers personal information internationally.


19. External links

Our website or applications may contain links that take users to websites, applications or services operated by third parties.

Tactical Connect is not responsible for the independent privacy practices of those third parties.

Users should review the privacy information provided by the applicable organisation.


20. Changes to applications

The functionality of our applications may develop over time.

If an application begins collecting, storing, sharing or otherwise processing personal information in a materially different way, Tactical Connect will update the relevant privacy information and Google Play declarations as appropriate before or in connection with that change.

Google Play requires developers to provide accurate information about the data practices of their applications and makes developers responsible for the accuracy of those declarations. [support.google.com], [support.google.com]


21. Changes to this Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes to Tactical Connect applications;
  • Changes to our website;
  • New services;
  • Changes to third-party providers;
  • Changes in our data practices; or
  • Changes to applicable legal or regulatory requirements.

The latest version will be published on this page.


22. Contact

For questions about this Privacy Policy, contact:

Tactical Connect
Privacy email: privacy@tacticalconnect.co.uk


23. Complaints

If you have concerns about Tactical Connect’s use of your personal information, please contact us first so that we can investigate.

You may also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office. The ICO requires applicable privacy information to explain individuals’ rights and their right to lodge a complaint with the supervisory authority.